621. The LEAST effective form of communication for complex situations is:
A. verbal - face to face
B. written
C. formal
D. informal
E. A and C
ANS: E
622. The most common form of organizational communication is
A. Upward to management
B. Downward to subordinates
C. Horizontal to peers
D. Horizontal to customers
E. All of the above
ANS: E
623. The most common form of project communication is:
A. Upward to executive sponsor
B. Downward to subordinates
C. Lateral to the team and line organizations
D. Lateral to customers
E. Diagonally to the client's senior management
ANS: C
624. The primary source document for establishing the content of the Project Status Report is:
A. The project charter
B. The Project Plan
C. The ASTM Project Document Guide
D. The summary work breakdown structure
E.
ANS: B
625. A Project Status Report would include all of the following except:
A. Cost and schedule reports
B. Changes to scope. cost or schedule
C. Narrative explanation of variances
D. Personnel problems on the project
E. Upcoming activities
ANS: D
626. A negative cost variance and positive schedule variance means:
A. The project is under budget and ahead of schedule
B. The project is over budget and behind schedule
C. The project is over budget and ahead of schedule
D. The project will be overrun but ahead of schedule at completion
E.
ANS: C
627. The following reports are normally developed during the project closure phase?
A. Communications Management Plan and Lessons Learned
B. Records Archive, Closure Report, lessons learned & Formal Acceptance Report
C. Records Archive, Closure Report, & Specifications Document
D. Communications Management Plan and Closure report
E. None of the above
ANS: B
628. Which of the following tools and techniques can be used to collect information for the project closure reports?
A. Customer Surveys
B. Brainstorming
C. Document and Performance Analysis
D. Lessons Learned
E. All of the above
ANS: E
629. A project manager who, in a deference of opinion with the project controls engineer on how costs are to be reported, dictates the format of
the cost report may be said to have a conflict management style.
A. Withdrawing
B. Forcing
C. Confrontational
D. Authoritarian
E. Combative
ANS: B
630. Using the situation the the Special window:
A. Productivity will increase
B. His decisions will promote high satisfaction among his team
C. His decisions will require less time
D. All of the above
E. A and C only
ANS: B
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