Tape drive is unavailable
in 3494
Environment:
IBM tape library 3494 with 8 drives
Problem:
In the TSM, q path shows No.8 drive offline, but q
drive is normal.
q vol access=unava shows a tape unavailable named
A00173.
In the No.8 tape drive’s panel, display “ATTN DRIVE”.
In the 3494 front panel, the inv light is slashing.
Task:
Unload tape in the unavailable drive
Solution:
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in the 3494 control panel, change to service mode
2.
select Availability ---- set physical tape
subsystem availability
3.
choose frame 2 and press change availability
4.
you can find No.8 drive not tick, you should remember it’s location
5.
open the back door using key
6.
release two stews to release the drive
7.
pull out the whole drive
8.
you can see A00173 is in the tape drive
9.
choose unload tape from the drive’s panel
10.
if it fail, reset the drive from the panel
11.
if it fail, reset the drive
by pressing the power switch in back
12.
put a 999 tape in the tape drive
13.
make a diagnostic
14.
reject the tape
15.
push the tape drive draw into the
original location
16.
tie the stews
17.
close the back door
18.
select pause from the operation menu
19.
confirm the power of accessor is off
20.
open the front door
21.
put the A00173 tape in the left up
slot
22.
close the front door
23.
in the 3494 control panel, change to service mode
24.
select Availability ---- set physical tape
subsystem availability
25.
choose frame 2 and press change availability
26.
tick on the unavailable drive and
press change availability
27.
in TSM admin console, online the tape
paths
28.
change vol A00173 access=readw
29.
q vol A00173 f=d
30.
q path
31.
q drive
32.
confirm the drive, path and the tape
is normal
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