The Capability Maturity Model defines various levels of Organization based on the processes that they follow.
Level 0
The following is true for “Level 0” Organizations -
There are no Processes, tracking mechanisms, no plans. It is left to the developer or any person responsible for Quality to ensure that the product meets expectations.
Level 1 – Performed Informally
The following is true for “Level 1” Organizations -
In Such Organizations, Typically the teams work extra hard to achieve the results. There are no tracking mechanisms, standards defined. The work is done but is informal and not well documented.
Level 2 – Planned and Tracked
The following is true for “Level 2” Organizations -
There are processes within a team and the team can repeat them or follow the processes for all projects that it handles.
However the process is not standardized throughout the Organization. All the teams within the organization do not follow the same standard.
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Level 3 – Well-Defined
In “Level 3” Organizations the processes are well defined and followed throughout the organization.
Level 4 – Quantitatively Controlled
In “Level 4” Organizations -
- The processes are well defined and followed throughout the organization
- The Goals are defined and the actual output is measured
- Metrics are collected and future performance can predicted
Level 5 – Continuously Improving
“Level 5” Organizations have well defined processes, which are measured and the organization has a good understanding of IT projects affect the Organizational goals.
The Organization is able to continuously improve its processes based on this understanding.
Summary:
In this article we studied the Software Quality Management process.
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